Questri & BLAZON LLC Privacy Policy

Request Profile or Data Deletion

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, email address, phone number, and postal address. The information that we collect will be used to contact or identify you.

Log Data

Whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages visited, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are small files that are downloaded to your browser by the websites you visit and are stored on your computer or mobile device. Our Sites use cookies and similar technologies for essential functionality, analytics, and to improve your experience.

You can learn how to manage cookies on your web browser by following the Browser Cookies Guide. You can opt out of Google Analytics without affecting how you visit our Sites—see this opt-out.

Microsoft Clarity (Session Replay & Heatmaps)

We use Microsoft Clarity to understand how visitors use our Sites and to improve usability. Clarity collects pseudonymous information such as page views, clicks, scrolls, mouse movements, device and browser information, and limited page structure (DOM) to enable session replay and heatmaps. Fields likely to contain sensitive data (e.g., passwords, payment details) are masked by default, and we implement additional masking where appropriate. Microsoft processes this data on our behalf and may use aggregated, de-identified data to improve its services. For more information, see Microsoft’s Privacy Statement.

Service Providers

We may employ third-party companies and individuals for the following reasons:

• To facilitate our Service;
• To provide the Service on our behalf;
• To perform Service-related services; or
• To assist us in analyzing how our Service is used.

These third parties may have access to your Personal Information to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Retention

Session recordings (Microsoft Clarity) are typically retained for approximately 30 days. Aggregated analytics may be retained for up to 13 months. We retain other personal information as long as necessary to provide the Service or comply with legal obligations.

Security

We value your trust in providing us your Personal Information and use commercially acceptable means to protect it. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. These external sites are not operated by us. We strongly advise you to review the Privacy Policy of those websites. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Service is not directed to children under the age of 13, and we do not knowingly collect personally identifiable information from children under 13. If we learn that a child under 13 has provided us with personal information, we will delete it promptly. If you are a parent or guardian and you become aware that your child has provided us with personal information, please contact us so that we can take appropriate action.

Your U.S. State Privacy Rights

Depending on your state of residence (e.g., CA, CO, CT, TX, UT, VA), you may have rights to access, correct, or delete your personal information and to opt out of the “sale” or “sharing” of personal information and targeted advertising. We do not sell personal information for money; however, we may “share” identifiers and internet/activity data with analytics and advertising partners as those terms are defined by certain state laws. You can exercise your rights by emailing privacy@questri.ai. If your browser sends a Global Privacy Control (GPC) signal, we treat it as a request to opt out of sale/share for that browser.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We advise you to review this page periodically for any changes. We will post the updated Privacy Policy on this page, and the changes will take effect when posted.

Contact Us

If you have any questions or requests about our Privacy Policy, contact us at privacy@questri.ai. You can also use our Deletion Request Form.